Memberships will be charged on a monthly basis, on the 15th of every month.
What happens if I book in the middle of the membership period?
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If you book after the 15th, your membership cost will be prorated – i.e., you'll only pay for the time remaining that month.
Do unused hours carry on to the next month?
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They do not.
Can I cancel my membership before it renews?
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Yes. However, keep in mind if someone else becomes a member, you may lose your slot forever.
Is there a refund policy?
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No. Once a membership is paid, it's locked in, to prevent scheduling conflicts.
What's the shortest notice I can give for last-second bookings?
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I can guarantee up to 72 hours. Anything shorter is likely still possible, but dependent on whether or not I can set it up in time.
Will non-members be competing with my time slots?
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Once I have enough members, I will be shutting down Peerspace, and ending most, if not all, one-off bookings. If I still receive one-off requests, I will request the approval of all members prior to accepting.
Can I gift my membership hours to another photographer?
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No. The photographer with the membership must be present at every shoot.
How does the behind the scenes content work?
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I can film or photograph your session for you to use as marketing material for your business. I'll send them to you, unedited, either in person or on Google Drive. The images will be in RAW format, and the footage in 4K or 1080p.
The minimum time for a BTS session is 30 minutes.
Is there a limit to how many people will become members?
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Yes. The goal is for the memberships to be a very tight-knit community. Depending on the membership tiers booked, there will be no more than 2-8 members.
How will I know if a time I request is available?
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There will be a publicly available Google calendar that you can subscribe to.
What's the shortest, and longest, session I can book?
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The minimum 2 hour booking still applies. The upper limit is up to you – if you want to use all your hours in one day, feel more than free.
What do you mean by 50% off custom backdrops?
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I will begin introducing extra backdrops, outside of the neutrals mounted to the walls, to the studio. They will be mounted using C-Stands.
If anyone wants to get one for a shoot (and it's available) I will do the work of grabbing it, and we will split the cost.
Can I cancel a slot I already booked?
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Bookings over 7 days can be cancelled with no downside. Bookings under 7 days will be subtracted from your overall hours, since booking a slot blocks off that time for another member.